977det Privacy Policy

1. Introduction and Scope

977det ("we", "our", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy document explains what personal information we collect when you use the 977det website (https://977det.cam), the purposes for which we use it, and how we keep it secure.

By registering an account on our website, logging in, or using any of our services, you are considered to have consented to the terms of this privacy policy. This policy is an integral part of our Terms and Conditions. If you do not agree with this policy, please refrain from using our services.

This privacy policy applies to all users — whether registered members or guest users. It is worth noting that this policy has been written in accordance with the prevailing data protection standards in Bangladesh and follows international best practices.

2. What Information We Collect

977det may collect the following types of information from various sources:

2.1 Information You Provide Directly

When you register on our platform or manage your account, we collect the following information:

• Full name (in Bengali or English)
• Email address
• Mobile number
• Date of birth (for age verification — 21+ confirmation)
• Residential address
• Preferred payment method details (bKash, Nagad, Rocket, Upay numbers, etc.)
• National ID card or passport number (for identity verification where applicable)

2.2 Automatically Collected Information

The following information may be collected automatically while you browse our website:

• IP address and device identification information
• Browser type and version
• Operating system
• Your browsing activity and session logs
• Page visits, click patterns, and time spent on the site
• Referral source (which website or search you came from)

2.3 Transaction-Related Information

The following information is recorded for financial transactions on our platform:

• Deposit and withdrawal amounts and dates
• Payment method used
• Unique transaction identifier number
• Gaming history and betting records

3. Use and Purpose of Information

977det uses collected information only for the following legitimate purposes:

3.1 Account Management and Identity Verification

Information is used to register your account, enable login, and keep it secure. Identity-related information is required for age verification (21+ confirmation) and fraud prevention.

3.2 Service Delivery and Improvement

Information is used to provide you with a seamless gaming experience, process deposits and withdrawals, and manage bonuses and promotions. It is also used to analyze and improve the platform's technical performance.

3.3 Customer Support

Our 24/7 live chat support team uses relevant information to resolve your issues and handle complaints.

3.4 Responsible Gaming

Information is used to monitor your gaming behavior, identify potentially problematic patterns, and provide assistance where needed. For more details, please visit our Responsible Gaming page.

3.5 Regulatory Compliance and Fraud Prevention

Information is used to meet obligations related to anti-money laundering (AML), fraud detection, and cybersecurity.

4. Data Sharing and Disclosure

977det never sells or rents your personal information to third parties for commercial purposes under any circumstances. However, information may be shared in the following limited situations:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay, and banking partners), game software providers, and technology infrastructure companies may receive the minimum information necessary to deliver their services. These partners operate under confidentiality agreements and are not permitted to use the information for any other purpose.

4.2 Legal Obligations

We may be legally required to disclose information under court orders, lawful requests from government authorities, or applicable law. Such disclosures are always kept to the minimum necessary scope.

4.3 Security and Fraud Prevention

Information may be shared to a limited extent to protect platform security, investigate fraudulent activity, and safeguard the interests of other users.

5. Cookies and Tracking Technologies

The 977det website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your website experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. Without these, the platform cannot function properly.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Used to analyze site traffic and improve services. This information is generally processed in an anonymous form.

5.2 Cookie Controls

You can block or delete cookies through your browser settings. Please note that disabling essential cookies may prevent you from using some platform features.

6. Data Retention Period

977det retains your personal information only for as long as necessary. Retention periods are determined according to the following criteria:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Inactive Accounts: After an account is closed or becomes inactive, information may be retained for a specified period as required by law.
• Financial Transaction Records: Transaction records may be retained for an extended period to meet applicable laws and regulatory requirements.
• Data Deletion Requests: Once legal obligations have been fulfilled, your personal information will be securely deleted upon your request.

7. Security Measures

977det uses industry-standard technologies and practices to protect your personal information:

7.1 Technical Safeguards

• SSL Encryption: All data transferred between your browser and our servers is encrypted using SSL (Secure Socket Layer) technology.
• Firewall and Access Controls: Robust firewalls and role-based access controls are in place to prevent unauthorized access.
• Password Hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used.
• Two-Factor Authentication (2FA): You are encouraged to enable this feature for added security.

7.2 Operational Safeguards

Our staff operate under strict confidentiality policies. Only authorized personnel have limited access to specific information. Regular security audits are conducted, and specific protocols are in place for a rapid response to any security incident.

7.3 Your Responsibilities

Data protection is a shared responsibility. You are also advised to: use strong and unique passwords, not share your login credentials with anyone, exercise caution when accessing your account on public or unsecured networks, and contact us immediately if you notice any unusual activity on your account.

8. Your Rights and Controls

As a 977det user, you have important rights over your own information:

8.1 Right to Access

You may ask us at any time what information we hold about you. We are required to provide a complete summary within a set timeframe.

8.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you may request a correction. You can also update many details yourself through your account settings.

8.3 Right to Deletion

In certain circumstances, you have the right to request that your personal information be deleted. Please note that we may be unable to delete some information where legal obligations require us to retain it.

8.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. We will act in accordance with your preferences.

8.5 Exercising Your Rights

To exercise any of the above rights, contact us by email at: [email protected] — we will respond within 30 days.

9. Third-Party Services and Links

977det uses certain trusted third-party services to operate the platform. These organizations receive only the minimum information necessary to provide their specific services and are contractually bound to uphold our privacy standards.

Game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may have their own privacy policies. How your information is handled on their platforms is governed by their own policies.

If you navigate from our website to a third-party website, that site's privacy policy will apply. 977det is not responsible for the data practices of those sites.

10. Minor Protection

977det's services are only for individuals aged 21 or above. We do not knowingly collect, store, or process personal information of any minor.

An age verification process is followed at the time of registration. If information reaches us regarding an account, or if we ourselves suspect that an account belongs to a minor, that account will be immediately suspended and the related data will be deleted.

If you find out that a minor is using our platform, please notify us immediately at [email protected]. To learn more about responsible gaming, visit our Responsible Gaming page.

11. Changes and Updates to the Policy

977det reserves the right to change or update this privacy policy at any time. Reasons for changes may include:

• Legal and regulatory changes
• Introduction of new services or technology
• Security improvements
• Revisions in light of industry best practices

For significant changes, we will notify you via your registered email or through a notification on the platform. Continued use of the platform after changes will be considered acceptance of the new policy.

The latest version can always be identified by the "Last Updated" date mentioned at the top of this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali

Our privacy team will review your request and respond within a maximum of 30 business days.

You can also visit our Terms & Conditions and FAQ pages for general guidelines.